This guide is maintained as a current resource for July 2026 and covers only the laws of England and Wales. Information is for general guidance, not legal advice. Consult a qualified solicitor for advice specific to your situation.
Guide to updating personal details on a UK eVisa, including passport changes, name updates, UKVI account procedures, share code implications, and legal importance of accurate immigration records.

An eVisa is a digital record of a person's immigration status in the United Kingdom, held by the Home Office and accessed through a UK Visas and Immigration (UKVI) account. It replaces many physical immigration documents and is used to confirm a person's right to live, work, and study in the UK.
Keeping personal details accurate on an eVisa is legally important. Employers, landlords, and government bodies rely on this information when verifying immigration status. Incorrect or outdated details can lead to difficulties accessing employment, housing, or public services, and may also create compliance issues under immigration law.
What Personal Details Are Stored on an eVisa
An eVisa contains key identity and immigration information, including:
- Full name
- Date of birth
- Nationality
- Passport or identity document details
- Immigration status type
- Conditions of stay (such as work or study restrictions)
- Visa start and expiry dates
These details must match current identity documents. If they do not, checks carried out through the UKVI system may fail or return inconsistencies.
When You Need to Update Personal Details
Personal details on an eVisa should be updated when there is a change affecting identity or immigration records, including:
- Renewal or replacement of a passport
- Change of legal name (for example, marriage, divorce, or deed poll)
- Correction of incorrect information recorded in the UKVI system
- Change of nationality or citizenship status (where applicable)
- Changes to identity document numbers
Failure to update records may affect the ability to generate share codes for right to work or right to rent checks.
Legal Importance of Keeping eVisa Details Updated
Under UK immigration compliance systems, employers and landlords must verify immigration status using digital checks. If personal details do not match, the system may not confirm a valid right.
Potential consequences of outdated information include:
- Delays in employment onboarding
- Refusal of tenancy applications
- Administrative suspension of right-to-work checks
- Additional identity verification requests
- Risk of compliance issues for employers under immigration enforcement rules
Maintaining accurate records helps ensure lawful access to work and housing under UK immigration control frameworks.
How to Update Personal Details on an eVisa
Step 1: Access your UKVI account
Updates are made through your UK Visas and Immigration account. To access it, you will typically need:
- The email address linked to your UKVI account
- Access to your registered phone number (for verification codes)
- Your identity document details
If access is lost, recovery procedures must be completed before any changes can be made.
Step 2: Sign in to the “Update your UKVI account details” service
Once logged in, you must use the official UKVI update service. This allows users to:
- Add or replace passport details
- Update contact information
- Correct identity information
- Link new travel documents
The system ensures changes are securely matched to your immigration record.
Step 3: Update passport or identity document details
If you have a new passport, you must add it to your account. This process typically involves:
- Entering new passport number and expiry date
- Uploading or scanning the new document
- Confirming identity using biometric verification (if required)
Your eVisa is linked to the identity document used during verification, so updates must be completed before travel or immigration status checks.
Step 4: Update personal identity changes
For changes such as name updates, you may be required to provide supporting evidence, including:
- Marriage certificate
- Deed poll documentation
- Legal name change documents issued in the UK or abroad
These documents must be uploaded through the UKVI system for verification.
Step 5: Wait for confirmation
Once submitted, UKVI will review and process the changes. Processing times vary depending on the type of update and verification required.
During this period:
- Your existing eVisa remains valid
- You may still need to use your current passport for travel
- Employers or landlords may continue using existing share codes until updates are confirmed
How Updates Affect Share Codes
Share codes used for proving immigration status (right to work or right to rent) are linked to your eVisa record. After updating personal details:
- New share codes may be required
- Old codes may still function until expiry
- Employers must verify status using the updated information
Share codes are typically valid for 90 days and are purpose-specific.
Common Problems When Updating eVisa Details
1. Mismatch between passport and UKVI account
This may occur if:
- A new passport is used without updating records
- Name spelling differs between documents
- Multiple identity documents exist in the system
2. System delays after updates
Changes may not appear immediately due to processing times or system synchronisation delays.
3. Unable to access UKVI account
Common causes include:
- Forgotten login credentials
- Changed phone number or email
- Account lockout due to security checks
What Happens if Details Are Not Updated
Failure to update personal details may result in:
- Inability to generate valid share codes
- Delays in employment verification
- Issues with border checks when travelling
- Inconsistencies in immigration records
- Potential administrative complications with UKVI systems
While immigration status itself may remain valid, the inability to prove it digitally can create practical legal and administrative difficulties.
Rights and Responsibilities
Individuals with an eVisa have the responsibility to:
- Keep identity documents current
- Ensure UKVI records reflect accurate information
- Update changes promptly after events such as passport renewal
- Maintain secure access to their UKVI account
In return, the system provides:
- Digital proof of immigration status
- Faster verification for employment and housing
- Reduced reliance on physical immigration documents
Practical Steps to Avoid Issues
- Update passport details immediately after renewal
- Keep multiple contact methods up to date in UKVI account
- Ensure legal name changes are supported with official documents
- Regularly check eVisa details for accuracy
- Retain copies of supporting documents submitted to UKVI
Key Takeaways
Updating personal details on an eVisa is a key part of maintaining valid and usable immigration status in the UK. Changes such as new passports or legal name updates must be recorded through a UKVI account to ensure consistency across immigration records. Accurate information is essential for employment checks, housing applications, and border travel. Failure to update details can lead to practical difficulties even when immigration status remains valid.