This guide is maintained as a current resource for September 2026 and covers only the laws of England and Wales. Information is for general guidance, not legal advice. Consult a qualified solicitor for advice specific to your situation.
Find out when you can claim compensation for accidents on pavements and roads in England and Wales, including legal duties of local councils and highway authorities, how to prove liability, time limits, and what compensation may cover for personal injury and damage claims.

Accidents on pavements and roads are common sources of injury and loss in England and Wales. These incidents can involve pedestrians tripping over uneven slabs, cyclists injured by potholes, motorists suffering damage to vehicles, and other road users harmed by defects in public infrastructure. In many cases, injured individuals may be able to pursue compensation claims if the accident resulted from another party's failure to take reasonable care. This article explains when and how such claims can be made, the legal duties involved, time limits, key defences, and practical steps for potential claimants.
Legal Duties: Who Is Responsible for Pavements and Roads?
Highway Authorities and Statutory Duties
In public spaces, responsibility for the maintenance and safety of roads and pavements usually lies with the local highway authority - most often the local council in whose area the accident occurred. The statutory duty is set out under Section 41 of the Highways Act 1980, which requires authorities to maintain roads and pavements so that they are safe for ordinary use. This duty covers defects such as potholes, broken or raised paving slabs, missing kerbs, and dangerous surfaces.
Key principles include:
- Highway authorities must take reasonable steps to keep public roads and pavements safe.
- There is no automatic entitlement to compensation; the claimant must establish that the authority breached its duty and that this breach caused the injury or loss.
Other Responsible Parties
Sometimes pavements are adjacent to private property or part of private land. In such situations, the occupier of the land may owe a duty of care under the Occupiers' Liability Act 1957 to ensure the area is reasonably safe for lawful visitors. The responsible party depends on ownership and control of the area where the accident occurred.
Types of Accidents on Pavements and Roads
Slips, Trips and Falls
Pedestrians can suffer injuries such as fractures, sprains, and head trauma when they slip or trip on broken, uneven or poorly maintained pavements. Common causes include:
- Raised paving slabs;
- Cracks, holes or missing sections of footway;
- Tree roots distorting pavement surfaces.
Whether such an accident gives rise to a valid claim depends on whether the responsible authority failed to maintain the surface to a reasonable standard and caused the hazard.
Injuries Caused by Potholes
Potholes are depressions or holes in the road surface caused by wear and weather. They can cause injury to pedestrians and cyclists and damage to vehicles. Councils and highway authorities are generally responsible for repairing potholes as part of their statutory duties.
A claim may be possible if it can be shown that the authority knew or ought to have known about the defect and failed to take reasonable action within a reasonable time.
Collisions and Road Defects
Accidents involving motor vehicles can sometimes relate to poor road conditions, such as missing road markings, defective signage, or defective surfaces. In such cases, liability may lie with the authority responsible for the maintenance of traffic infrastructure, though proving causation is usually more complex than for simple tripping accidents.
Establishing a Claim: Duty, Breach, Causation and Loss
To successfully claim compensation:
- Duty of Care: You must be owed a duty by the authority or responsible party. For public pavements and roads, this is usually the local council or highway authority.
- Breach of Duty: You must show that they failed to take reasonable care - for example, failing to repair a known defect or to inspect regularly. Mechanical or minor defects that are not reasonably foreseeable may not amount to a breach.
- Causation: The breach must have directly caused your injury or loss.
- Damage: You must show measurable harm, such as physical injury, vehicle damage or financial loss.
This legal structure aligns with the general principles of negligence in English law.
Key Legal Considerations
The “Section 58 Defence”
Under the Highways Act 1980, local authorities can defend claims by showing they had a reasonable system of inspection and maintenance in place. This defence - known as the Section 58 defence - means councils can argue they were not negligent even if a defect existed, provided they acted reasonably in inspecting and maintaining the highway.
Authorities often document inspection schedules and maintenance records to support this defence.
What Counts as a Dangerous Defect
There is no strict statutory definition of a “dangerous” pavement or road defect. However, in practice, authorities and courts may treat defects of certain severity - for example, a slab raised by at least 25 mm (1 inch) - as potentially actionable, depending on context and injury.
A mere defect, in itself, does not automatically create liability; the authority must have failed in its broader duty of care.
Time Limits and Procedural Steps
Limitation Period
Under the Limitation Act 1980, most personal injury and damage claims must be started within three years from the date of the accident or from when you became aware of the injury and its link to the defect. This applies to claims against councils and highway authorities as well.
Evidence Gathering
Collecting evidence is critical. Practical steps include:
- Photographing the defect and surrounding conditions;
- Recording the date, time and location of the accident;
- Obtaining witness details if available;
- Securing medical records and repair estimates;
- Reporting the defect to the council and keeping record of that report.
Authorities often request this material when evaluating claims.
What Compensation Covers
If a claim succeeds, compensation may cover:
- General damages for pain, suffering and loss of amenity;
- Special damages for financial losses, such as medical costs, loss of earnings, vehicle repair bills, travel expenses, and rehabilitation;
- Future losses, where ongoing care or reduced earning capacity is involved.
The level of compensation depends on the severity of injury, financial impact, and supporting evidence.
Common Questions
Is the Council Automatically Liable for Any Defect?
No. A defect alone does not guarantee liability. You must show the authority failed to take reasonable steps to inspect and repair known or foreseeable hazards.
What If I Partly Caused My Injury?
If your own actions contributed to the accident, the court may apply contributory negligence, reducing the compensation in proportion to your share of responsibility.
What If the Defect Was Reported But Not Fixed?
Reporting a defect and seeing no timely action can support your claim, especially where the authority had sufficient time to address the issue. However, you still need to show that the delay amounted to a breach of duty.
Key Takeaways
You can claim for accidents on pavements and roads in England and Wales if you were injured or suffered loss because a responsible authority failed to take reasonable care in maintaining public infrastructure. Local councils and highway authorities have statutory duties under the Highways Act 1980 to keep roads and pavements safe, but liability is not automatic. Claimants must prove duty, breach, causation and loss, and overcome potential defences such as the Section 58 regime. Time limits apply, and gathering detailed evidence enhances the chance of a successful claim. Compensation can cover pain, financial loss and ongoing impacts on health and earning capacity.